Our Happy Customer Testimonials
Based on the reviews I went ahead and purchased instant absorbent bathroom mat and even though it’s super thin for some unknown reason it is super absorbent and works incredibly! Well I bought 2 originally and plan to buy two more for my other bathrooms. Very happy with my purchase, and definitely recommend!
No hassle ordering with Authentic Decor. Purchased a Floor Lamp, soooooo happy with how much light it gives off!! I emailed customer services with a question about the Enchanted LED lamp and they replied extremely quickly. Will order again!
I purchased my 2nd item from Authentic Decor and I would rate the customer service team member’s help as 10/10. Michael followed up on my order placement and ensured the item was delivered in good time for my grand daughter’s birthday and even took the time to check if it had arrived. Top marks to Michael. ;) I recommend
I got buy 1 get 1 Free deal on Exquisite Nordic Deers. They are as lovely in person as they appear in the advertisement. They will give any room a pop. They are functional art. To add to the whole experience, they were shipped and arrived very quickly.
Encountered a problem with the light not responding to the remote as intended, seemed to be stuck on a strange setting. Emailed Authentic Decor on a Saturday morning, had a reply within 2 hrs with instructions, and bingo, all up and running as new straightaway. Class.
Ordered the Enchanted LED Lamp, Said 5 to 10 days for delivery. Due to the current situation arrived a couple of days later. Emailed customer service and was replied to straight away, exceedingly helpful and delighted with my lamp. Planning to buy more from Authentic Decor in the future.
Answers to the most common questions
Yes, We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections.
If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you: firstname.lastname@example.org
We accept all Payments by Visa, Mastercard, American Express, PayPal, Dinners Club and Discover.
Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.